Every new Flow kayak or surf ski in the VE Range is built to last 20 years when properly maintained. While we don’t guarantee against all wear and tear, our craftsmanship and premium composite materials ensure your boat is built for the long haul. 

🧾 Guarantee applies only to the first owner of a new Flow Kayaks craft. Second-hand purchases are not eligible for these benefits.

All new VE boats come with a free annual 40-point WOF (Warrant of Fitness) check, available to the first registered owner. 

 This ensures your ski or kayak performs as it should — safely, smoothly, and efficiently. 

🧾 Subsequent owners can book a WOF at standard service rates.

As the original owner of a new VE Flow Kayaks craft, you’ll receive: 

• ✅ 10% discount on labour for Flow-authorised repairs 

• ✅ 10% discount on Flow Kayaks parts and upgrade components

These benefits are linked to your serial number and apply only to the first registered owner. 

🧾 Benefits are non-transferable and do not apply to used boats or second-hand sales.

We commit to delivering your kayak or ski on time and in spec, based on the agreed confirmation date. 

• Our manufacturing schedule considers overall demand on the factory with some contingency applied, so we can exceed your expectations 

• We already follow DIFOTIS (Delivered In Full, On Time, In Spec) — this just formalises it for you 

🧾 While we can’t offer penalty discounts for delays beyond our control (e.g. freight or supply chain issues), our factory is committed to communicating and re-negotiating agreed timelines when necessary. We may be able to offer a loan boat in the event of unexpected delays. Ask us.